Question 1

How does offline billing work if my retail store has no internet?

Accepted Answer

RetailIQ uses modern offline-first browser database technology (IndexedDB & SQLite). Your product catalog, barcodes, tax rates, and customer records are securely cached on your local device. You can create invoices, scan barcodes, and print receipts without any internet connection.

Question 2

What happens to invoices created offline when internet reconnects?

Accepted Answer

RetailIQ automatically detects when your WiFi or broadband reconnects. It syncs all offline bills, inventory deductions, and payment records to your cloud database in the background without interrupting cashier billing.

Question 3

Can I connect barcode scanners and thermal printers while offline?

Accepted Answer

Yes. USB and Bluetooth laser barcode scanners and 80mm/58mm thermal receipt printers work completely locally via your device hardware. They require zero internet connectivity.

Question 4

Is invoice numbering safe from duplicates during offline billing?

Accepted Answer

Yes. RetailIQ assigns unique deterministic offline sequence numbers with a store-terminal identifier. When synced to cloud servers, bills preserve their exact sequence without conflicting or skipping numbers.

Question 5

How does RetailIQ compare to legacy desktop software like Tally or Marg?

Accepted Answer

Traditional desktop software like Tally or Marg locks your data to a single hard drive with frequent corruption risks and manual pen-drive backups. RetailIQ gives you the zero-lag speed of desktop software plus automated cloud backups and mobile phone reporting whenever internet is available.